If I decorate my Nerivio device with stickers, will it still work?

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• What do I do if the device isn't working?

  Ensure that the device is charged, correctly placed on your arm, and properly connected to the app. If the device still doesn't work, check the app for any troubleshooting tips or contact Nerivio customer support for further assistance.

• If I use Nerivio underwater, will it enhance the device's effectiveness?

  Nerivio and its app are not designed for underwater use. Using the device in water can damage it and void the warranty. Always use Nerivio in a dry environment as instructed.

• If I wear two Nerivio devices at once, will it double the pain relief effect?

  Using two Nerivio devices simultaneously is not recommended and has not been tested for safety or efficacy. The device is designed to work effectively with a single unit per treatment session.

• What happens if I received a defective Nerivio device?

  If you received a defective device, we apologize for the inconvenience. Please contact our customer service immediately to initiate a return or exchange process. We will provide a prepaid shipping label for you to return the defective device at no ...

• Will the Nerivio app still track my treatment sessions during a leap year?

  Absolutely! The Nerivio app is designed to accurately track your treatment sessions, regardless of leap years or any other calendar anomalies.