If you're not satisfied with your Nerivio device, please contact our customer service team at kundenservice@nerivio.de or by calling 0800 - 5892638. We are committed to understanding your concerns and exploring all possible solutions to address them.
Yes, you can return the Nerivio device within 14 days of delivery if you are not satisfied with your purchase. For first-time users, we offer an extended return period to ensure your satisfaction with Nerivio. Returns must follow our return and ...
Keep the device in its carrying case when not in use, and make sure the electrodes are clean and dry. Avoid exposing the device to extreme temperatures or moisture. For more detailed care instructions, refer to the user manual.
Personalizing your Nerivio device with stickers should not affect its functionality, as long as the electrodes and controls remain exposed and operational. However, modifications are not recommended as they might affect the device's warranty.
Nerivio uses secure connections and complies with medical device regulations to ensure patient safety and data protection. Users should follow the manufacturer's guidelines for safe use.