Where can I suggest improvements for the Nerivio app or device?

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• If I use Nerivio underwater, will it enhance the device's effectiveness?

  Nerivio and its app are not designed for underwater use. Using the device in water can damage it and void the warranty. Always use Nerivio in a dry environment as instructed.

• What do I do if the device isn't working?

  Ensure that the device is charged, correctly placed on your arm, and properly connected to the app. If the device still doesn't work, check the app for any troubleshooting tips or contact Nerivio customer support for further assistance.

• What if the light on my Nerivio device isn't flashing or I have trouble with the power button?

  Press and hold the power button firmly. If the device has exhausted its 18 treatments, it may need a refill. Contact your pharmacy or use the refill button in the app for a new device.

• The device disconnected from the app during treatment. What should I do?

  The treatment will continue regardless of the app's connection status. If "Disconnected" appears, hold the phone over the device without removing it. The app will reconnect without interrupting the treatment.

• Can Nerivio's app be used to play music or integrate with wellness apps?

  The Nerivio app is designed specifically for controlling the device and managing treatment sessions. It does not play music or directly integrate with other wellness apps, though future updates may expand its functionalities. Although, you can use ...