Under what conditions can I get a full refund?

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• Are there any conditions under which I might not receive a full refund?

  Yes, while we offer a full refund for unopened and unused products, there are conditions under which a partial refund might be applicable. For instance, for first-time users who have tried Nerivio and decide to return it, we may retain a portion of ...

• Are there special return conditions for first-time users?

  Yes, as a first-time user, you get an extended return period to ensure your satisfaction with Nerivio. It's advised to try Nerivio at least 6 times before deciding to return it. Returns are accepted up to 2 months from the purchase date. In case of a ...

• How long does it take to process a refund?

  We aim to process refunds promptly. Once we receive and inspect the returned item, we will process your refund to the original payment method. The time it takes for the refund to appear in your account may vary depending on your bank.

• Can Nerivio be used to treat other conditions besides migraine?

  Nerivio is specifically indicated for the acute and/or preventive treatment of migraine in patients aged 12 years or older. It has not been approved for treating other conditions.

• Is Nerivio safe for people with skin conditions like eczema or psoriasis?

  If you have skin conditions, particularly on the areas where Nerivio would be applied, it's advisable to consult with your healthcare provider. The device should be placed on dry, healthy skin to avoid potential irritation.